Administrator : Field Case Management X2

The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.

Purpose of the Job: The Administrator is responsible for the provision of administrative, operational and technical support services to the respective department.

Key Performance Areas

Compliance administration

• Administer applicable standards, processes and procedures

• Maintain version control on documentation related to the departments business activities.

• Ensure compliance to the policies and process standards.

• Keep abreast of internal standards and business goals to ensure adherence to sound internal control

Office coordination

• Maintain strict confidentiality in all matters relating to the office.

• Make follow-ups on outstanding matters and escalate where required.

• Ensure all office requests are handled and responded to within set timelines.

• Ensure availability of stationery within the department.

• Compile and distribute relevant statistics and reports as per predefined standard as required.

• Coordinate operational office activities to ensure efficiency and compliance on the provision of the core function of the respective department.

Meeting support

• Provide support in setting up meetings.

• Take minutes and distribute these in accordance to set governance standards.

• Mantain follow-up plan on meeting resolutions and matters outstanding.

• Ensure confirmation of meetings and management of team diaries.

• Schedule appointments with internal and external stakeholders as and when required.

Financial and procurement processes administration

• Compile and follow up on requisitions with any procurement processes until finalised.

• Maintain the stock register for the department.

• Ensure timeous payment of invoices.

• Provide administrative support to all the departmental activities related to the SCM processes.

Document Control

• Ensure that the filing system is up-todate and functional.

• Manage the retrieval of information at all times as requested in the office.

• Ensure confidentiality of all documents under control and that documentation reaches the intended recipients.

• Acknowledge the receipt of documentation, apply a file number allocation, record data onto the computer system and file appropriately.

• Update and maintain assets register and inventory for the department.

• Maintain records of all files, correspondences and registers.

Qualifications 

• National Diploma in Office Administration/Business Management/related or respective discipline qualification

Experience 

• Relevant 2 years’ experience in an administrative or similar environment.

Behavioural Competencies

• Planning, organisation and coordinating.

• Personal mastery.

• Emotional wisdom and decision making.

• Ethics and values.

• Client service orientation

Technical competencies

• Computer literacy in MS Word, Excel, PowerPoint.

• Excellent planning and organisational skills.

• Good administrative skills.

• Ability to access required information.

• Writing skills.

• Basic understanding of SCM processes.

• Basic financial acumen.

Road Accident Fund Values

• Integrity
• Compassion
• Accountability
• Respect
• Excellence
• Empathy

NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.