Administrator: IT Governance

The Road Accident Fund’s mission is to provide timely and equitable assistance to those affected by motor vehicle accidents through the provision of appropriate social benefits to ensure financial relief and recovery for qualifying individuals.

Purpose of the Job: Reporting to the Manager: IT Risk and Governance, the successful incumbent is responsible for implementation and monitoring of IT governance policies and procedures.

Key Performance Areas

IT Governance Administrative Duties

• Implement IT governance policies and frameworks to ensure they meet the organization's objectives and comply with legal and regulatory requirements.
• Support the monitoring and reporting of compliance with IT governance policies, identifying any areas of non-compliance and recommending corrective actions.
• Facilitate the IT risk management process, including risk identification, assessment, and mitigation planning.
• Coordinate with IT and business units to ensure effective implementation of IT governance practices.
• Support the IT governance training programs, educating staff on governance policies, procedures, and best practices.
• Participate in the management of IT audits, including preparation, liaison with auditors, and implementation of audit recommendations.
• Maintain up-to-date knowledge of industry trends, emerging IT governance frameworks, and regulatory requirements affecting the organization.

Internal and Audit Support

• Maintain procedural documentation for IT operations, ensuring clarity, accuracy, and accessibility for IT staff and relevant stakeholders.
• Validate alignment of process maps that visually depict IT workflows, including data flows, system interactions, and decision points.
• Implement and maintain IT governance frameworks (such as COBIT, ITIL, or ISO/ IEC 27001), ensuring IT processes are aligned with organizational goals and compliance requirements.
• Assist in addressing audit findings and implementing recommended changes.
• Conduct analysis to ensure that documentation meets the needs of end-users and supports training efforts.
• Monitor current processes and documentation for improvement opportunities.
• Facilitate process improvement initiatives in collaboration with IT teams.
• Identify and document potential risks associated with IT processes.
• Create and maintain training materials based on documented procedures and processes.

Reporting

• Contribute to the preparation of reports for senior management and external regulators, highlighting the status of IT governance initiatives.
• Contribute to the preparation of regular IT Governance reports, compiling data for senior management and technical teams.

Stakeholder Management

• Support the facilitation and management of communications with relevant internal stakeholders on IT Governance matters, under the guidance of the Seniors and ICT Management.
• Provide assistance to IT operational staff regarding the maintance of the Internal Control system.

Qualifications and Experience

• Bachelor’s Degree/ Advanced Diploma in Information Systems/ Computer Science/ Risk Management/ Internal Audit or related qualifications.
• Certifications in IT governance frameworks (e.g., COBIT/ ITIL/ ISO/IEC 27001) will be an added advantage.
• Relevant 3 years of experience in an IT Governance, Risk Management, or IT Compliance environment.
• Experience with IT audits and the implementation of IT governance frameworks and standards.

Technical and Behavioral Competencies Required

• Planning, organising and coordinating.
• Personal mastery.
• Judgment and decision making.

• Ethics and values.

• Client service orientation.
• Strong understanding of IT Governance Frameworks (e.g., COBIT, ITIL) and Compliance requirements.
• Excellent communication, interpersonal, and presentation skills.
• Ability to analyze complex information and produce clear and concise reports.
• Strong organizational and project management skills.
• Ability to work idividuall as well as collaboratively across teams and departments.
• Risk assessment skills.
• Report writing skills.
• Knowledge of IT security principles and data protection regulations.
• Strong analytical and problem-solving skills to enable effective security incident and problem resolution.
• Proven ability to work under stress in emergencies, with the flexibility to handle multiple high-pressure situations simultaneously.

NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful.

Security Vetting shall be conducted on all prospective employees.

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.