Officer: Privacy Office

The Road Accident Fund’s mission is to provide timely and equitable assistance to those affected by motor vehicle accidents through the provision of appropriate social benefits to ensure financial relief and recovery for qualifying individuals.

Purpose of the Job: Reporting to the Manager: Privacy Office, the successful incumbent is responsible for the implementation of policies and procedures related to the organisations privacy program in accordance with the POPIA Act and other related legislation.

Key Performance Areas

Administration and Resolution of POPI Requests within Legislated Timelines

• Compliance with POPI, SOP and Policy.
• Analyse POPI requests received and establish if it meets the procedural requirements in terms of the Act.
• Provide the necessary assistance to requestors to ensure they comply with procedural requirements.
• Request records from the Regions or business units as and when new requests are assigned, queries or complaints are lodged.
• Keep track of and ensure timely resolution of POPI requests and queries.
• Attend to Court Orders, Notice of Motions and Subpoenas as directed by the Manager.
• Identify shortfalls and non-compliance with POPI, SOP and Policy and bring them to the attention of the manager

Escalation of Delayed POPI Requests

• Engage and follow up with the regions or business units regarding outstanding POPI requests or Complaints to ensure that legislative timelines are met.
• Give input on development of POPI processes and procedures.

Increased Accessibility, Efficiency and Visibility of the POPI Unit

• Publications of articles on POPI.
• Raise awareness through POPI awareness campaigns and education
• Conduct POPI training to lower-level staff.
• Ensure constant engagements with the regions and business units to expedite POPI requests, queries and Complaints.

Advisory Opinion

• Draft Advisory Opinions as requested by Buisness units.
• Make recommendations on compliance.
• Research Legislation or Case Law or Articles relating to POPI.

Enhanced Reporting with Trend Analysis and Business Improvement Effects

• Submit monthly and quarterly stats to the Manager with trend analysis and business improvement effects.
• Efficient and accurate reporting

Stakeholder Relations

• Assist with inquiries and requests for information from both internal and external stakeholders.
• Contribute to the maintenance of relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.

Qualifications and Experience

• Bachelor’s Degree/ Advanced Diploma in Law/ Compliance/ Risk Management related qualification.
• Relevant 3 years’ experience in a Risk Management/ Compliance related environment, with a focus on privacy.

Technical and behavioral competencies required

• Planning, organising and coordinating.
• Personal mastery.
• Judgement and decision making.
• Ethics and values.
• Client service orientation.
• Multi-tasking skills.
• Strong organisational skills.
• Report writing.
• Compliance and Risk assessment skills.
• Knowledge of POPIA, governance and risk.
• Control definition knowledge and skill.
• Risk and compliance monitoring and reporting.
• Data security management.
• Secure operations management
• Information assurance.
• Third party management.

NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful.

Security Vetting shall be conducted on all prospective employees.

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.