Senior Officer: Outsourced Investigation

The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.

Purpose of the Job: Reporting to the Senior Manager: Outsourced Investigations, the successful incumbent is responsible for the provision of preliminary investigations when or tip-offs are received to establish the veracity of the allegations before outsourcing is carried out.

Key Performance Areas

Outsourced Investigations

• Conduct prliminary investigations into allegations of fraud, waste or abuse committed by customers against RAF or by internal RAF staff members.
• Manage deliverables for outsourced investigations.
• Participate in the evaluation and selection process of service providers.
• Design and drive consistent and organised processes for outsourcing investigations.
• Monitor and communicate costs, project status, risks and key learnings on outsourced investigations.
• Closely work with the different cross functional support departments to develop and strengthen the execution of the outsourcing strategy.
• Ensure service providers are delivering according to contract milestones and quality standards.
• Maintain tracking systems to monitor contract status and for business continuity.

Reporting

• Contribute to the preparation and submission of regulation reports.
• Aid in the development of functional reporting systems, for management, project or performance reporting.
• Report regularly and periodically perform necessary submissions as and when required to provide progress updates and/or inform management decisions.

Stakeholder Management

• Aid in proactive and progressive relationships with key stakeholders.
• Deal with inquiries and requests for information from both internal and external stakeholders.
• Aid in the maintenance of relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.

Qualifications and Experience

• Bachelor's Degree/ Advanced Diploma in Commerce (Bcom Accounting/ Internal Audit/ Financial Management/ Risk Management/ BCom Law/ Forensic Accounting/ Economics and Information Systems)/ Forensics or LLB.
• Valid code EB driver’s license.
• Relevant 4 years’ experience in Fraud Investigations.
• 1 year experience must be in project management or management of outsourced investigations will be an added advantage.

NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.