Specialist: Business Analysis

The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.

Purpose of the Job: Reporting to the Manager: Business Analytics and Continuous Improvement, the successful incumbent is responsible for analysis and reporting of business outcomes that will ensure the efficient and effective running of the Fund.

Key Performance Areas

Policy Review and Implementation

• Contribute to the development and implementation of departmental policy, procedures and processes.
• Keep up to date with effective policy and practice execution strategies.

Business Analysis and Reporting

• Analyse data concerning business activities within RAF. Provide suggestions for improved performance and efficiencies.
• Collect data from different business units and maintain data collection systems. Suggest other strategies that optimize statistical efficiency and quality.
• Suggest improved/ enhanced RAF processes and systems based on analytic outcomes.
• Conduct research activities and analysis to come up with business solutions.
• Keep up-to-date with advancements in the business analytic field.
• Provide outcomes to the Senior Business Analyst if anomalies and discrepancies are found.

Business Process Improvement

• Use of tools to enable continuous process improvement within the RAF.
• Analyse and improve business processes.
• Implementation of process maps, flow diagrams and related documentation for redesigned processes.
• Collaborate with systems developers within RAF to align system functions and set-up with optimized business processes and ensure both business and technical suitability.
• Conduct thorough diagnosis of business processes and operations, document and present recommendations and provide detailed assessment of cost, benefits and risks.

Reporting

• Aid in the development of functional reporting systems, for management, project or performance reporting.
• Ensure regular and periodic reports are sent to the Manager for review and submitted as and when required to provide progress updates and/or inform management decisions.
• Development of proposals, briefings, presentations, reports, and other documentation and providing management information both verbally and in report format.

Stakeholder Management

• Maintain proactive and progressive relationships with key stakeholders.
• Deal with inquiries and requests for information from both internal and external stakeholders.
• Aid in the maintenance of relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.
• Presentation of data findings in an easy-to-read and understandable format.

Qualifications and Experience

• Bachelor's Degree/ Advanced Diploma in Information Systems/ Business Analysis/ Business Management, /Data Modelling / Statistics related qualification.
• Relevant 5-7 years' experience in a business analysis environment.

Technical and Behavioral Competencies Required

• Resilience.
• Communication
• Working with People
• Network and Alliances
• Planning, Organising and Coordinating
• Employee Engagement
• Personal Mastery
• Judgement and Decision Making
• Client Service Orientation
• Risk management
• Monitoring and evaluation
• Analysing & interpreting information
• Advising and recording
• Quality assurance
• Expertise in data analysis
• Excellent excel and database BI tools
• Ability to engage in multiple initiatives simultaneously
• Presentation skills
• Good Interpersonal skills
• Work effectively as a team player
• Good understanding of the RAF Act and its operations

NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.