Administrative Assistant (X2)

The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.

Purpose of the Job: To provide administrative support for the Officer, Senior Officer and Team Leader to ensure that the branch is run efficiently and effectively.

Key Performance Areas

To follow up on queries from stake holders.

•    Telephone calls.
•    Checking correspondence. 
•    Sending out letters. 

•    Draft undertaking letters where applicable.

Completing payment requisition on offers made.

•    Expenditure authorization. 
•    Check list. 
•    Obtain relevant signatures in terms DOA

Drawing and filing of correspondence received.
•    Request file from CAFS.  

•    Print all relevant emails / letters received via post.
•    Placing of documents on file daily.

Updating claims system.
•    Draw file from CAFS.  

•    Update claim viewing with all relevant information.

Collecting and delivering files to all relevant departments.
•    Request files from Assessor and ensure that it is delivered to relevant department timeously.

Sending of file copies to relevant stake holders  
•    Obtain file from CAFS.  

•    Have copies made and send to relevant stake holders

To receive new claims and conduct duplicate checking. 
•    Check and verify all claims data.

•    Use claims system to conduct duplicte checking and complete checklist.

•    Use the payment sytem to check duplicate payments

•    Use the Home Affairs database to check mortality.

Qualifications and Experience
•    NQF 4 (Matric or Grade 12) qualification. 

•    Computer literacy
•    Relevant 1 year experience in claims handling environment and administration.

Technical and behavioral competencies required 

•    Personal Mastery
•    Emotional Wisdom
•    Ethics and Governance 

•    Customer orientation and Customer focus 
•    Computer literacy. 
•    Organization, administration & interpersonal skills.     
•    Time & desk Management.

NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.