Senior Officer: Forensics Investigation

The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.

Purpose of the Job: The Senior Officer: Forensics Investigation is responsible for the investigation of irregular business activities including misconduct by RAF employees and crime against the RAF. 

Location: Richards bay 

Key Performance Areas

Conducting Investigations

•    Planning and conducting the investigation of cases as assigned to by respective supervisor or management.
•    Maintain partnership relationship with the prosecuting authorities, Law Enforcement agencies and internal stakeholders.
•    Drawing of monthly /weekly reports for the office for transmission to the manager.
•    Conduct interviews with claimants and/or witnesses internally and externally.
•    Obtaining of statements and documentary evidence relevant to the investigation.
•    Uphold confidentiality of information and records.
•    Interaction with regulatory bodies i.e. HPCSA, SASSA, PRASA, SA Nursing Council etc.
•    Identify the loopholes in the process that may lead to abuse and report such to the Senior Forensic Officer.
•    Investigate irregularities identified or brought to his attention with a view of securing prosecution of parties involved.
•    Maintain healthy working relationship with Assessors.
•    Opening/registering of criminal cases with SAPS/Hawks and keeping proper records thereof.
•    Preparation of criminal or disciplinary cases with the prosecutor or initiator and presenting of evidence in court or department hearings.
•    Assist and attend to any other requests from Law Enforcement Agencies in relation to any investigation in accordance with any applicable law
•    Support other RAF departments in relation to the civil liability of the RAF in matters under investigation or completed investigations.
•    Meeting targets as set down by a forensic Manager/Senior Forensic investigator and performing his/her duties according to the set standards.
•    Maintaining and updating of Tracker spreadsheet for effective record keeping and analysis during investigation.
•    Investigation of reports received from Tip-Offs anonymous and giving feedback to the Senior Forensic investigator timeously.
•    Regular feedback and updates to complainants
•    Involvement in the external fraud campaigns initiated by Forensic Department or in conjunction with Communication Department.
•    Effective case management ad record keeping i.e. case books, vehicle registers.
•    Produce investigation files for quarterly/monthly inspections and brought forward dates.
•    Establishment and maintenance of informer networks,
•    Implementation of RAF fraud prevention strategy.
•    Reporting the outcomes of investigations to the RAF Forensic management and SAPS and making recommendations regarding possible solutions relevant to the findings in the report.

•    Participation in Forensic projects.

Stakeholder Relations Management.
•    NPA and other external stakeholders.
•    Establish and maintain strategic alliances with all relevant stakeholders including law enforcement agencies.
•    Develop and maintain good working relations with all the stakeholders including staff, the claimants, lawyers, government departments, the SAPS.
•    Aid in proactive and progressive relationships with key stakeholders.
•    Deal with inquiries and requests for information from both internal and external stakeholders.
•    Aid in the maintenance of relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.
 

Reporting
•    Contribute to the preparation and submission of Regulation reports.
•    Aid in the development of functional reporting systems, for management, project or performance reporting.
•    Report regularly and periodically perform necessary submissions as and when required to provide progress updates and/or inform management decisions

Qualifications and Experience 
•    Bachelor’s Degree/Advanced Diploma in Law/ Policing related equivalent.
•    Certification in Forensic Investigation and Criminal Justice will be advantageous.
•    Valid Category B or above drivers’ license
•    Relevant 4 years’ experience in a fraud investigation or MVA claims investigation environment.

Behavioral competencies
•    Planning, Organising and Coordinating
•    Personal Mastery
•    Judgement and Decision Making
•    Ethics and Values
•    Client Service Orientation

Technical Competencies

•    Technical investigation skills.
•    Experience in preparation of cases of court.
•    Demonstrable understanding of the criminal procedure act and law of evidence.

•    Investigation of crime and knowledge of criminal justice system.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.