Internship: Correspondence

The Road Accident Fund’s mission is to provide timely and equitable assistance to those affected by motor vehicle accidents through the provision of appropriate social benefits to ensure financial relief and recovery for qualifying individuals.

Purpose of the Internship:

The Road Accident Fund is committed to youth skills development, providing graduates with an opportunity to gain work-based experience. Applications are invited for the Documment Management Internship from unemployed graduates between the age of 18 and 25. The Internship program will run for a period of eighteen (18) months. Verification process will be undertaken to verify whether you have previous work anywhere within the Republic of South Africa.

Work based exposure may include the following:

File Handling and Tracking:

• Managing physical and electronic files to ensure accurate storage, retrieval, and compliance with organizational standards.
• Monitoring outstanding files and following up on pending deliveries to internal and external stakeholders.

Document Processing and Compliance:

• Ensuring timely processing of documents in line with internal policies, operational timelines, and legal requirements.
• Maintaining records in accordance with regulatory frameworks such as data protection and privacy policies.

Operational Coordination:

• Coordinating with multiple departments to ensure the smooth flow of documents, including urgent deliveries and exceptions handling.
• Implementing workarounds to minimize operational disruptions while maintaining accountability.

Reporting and Analytics:

• Preparing reports on document status, pending deliveries, and workflow bottlenecks for management review.
•  Identifying trends in delays or errors to improve filing processes and operational efficiency.

System and Process Improvement Exposure:

• Gaining experience with document management systems (DMS) and filing workflows.
• Recommending process enhancements to reduce backlog, ensure compliance, and meet organizational targets.

Qualifications and other Requirements

• Certified copy of Grade 12 / Matric certificate
• B degree / Diploma in Records Management or Information Science
• Certified copy of your ID
• Certified copy of Academic transcript
• CV and motivational letter

Technical and behavioral competencies required

The successful candidate will be required to display the following competencies in this role:

• Written and verbal communication skills
• Interpersonal skills
• Detail orientation
• Desire and potential to learn
• Self-motivated
• Basic computer skills
• Prioritize tasks as needed

Remuneration

The interns will be awarded a monthly stipend. 

INSTRUCTION TO PROSPECTIVE APPLICANTS

1. Indicate the province and the reference number for the Internship you are applying for on the subject line.
2. Submit a short CV and a motivational letter as to why your application should be considered with a maximum of 3 pages, applications with no academic transcript will not be considered.
3. Applicants are restricted to apply for a maximum of 3 positions only (to complete an application for each ref number). 
4. Applicants must be unemployed, was never employed in the field of the post and never participated in an internship programme in the relevant field of the post previously. 
5. The applicant must not have previously served as intern before.
6. Should it be found that the applicant previously served as an intern and did not discose that info and it is discovered later, the applicant will be disqualified.
7. Please note that the prospective employees will be subjected to security vetting

ONLY the first 100 applications will be considered

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful.

Security Vetting shall be conducted on all prospective employees.

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.